Cancellation policy

Purchase Options & Cancellation Policy

Thank you for supporting Our upcoming underground Desginer brand. Every item is created intentionally — crafted, distressed, and sewn by hand. Because each piece is made to order and produced in limited quantities, all sales are final.

We do not offer cancellations, refunds, or exchanges once an order has been placed. Please review all product details carefully before completing your purchase.

-Orders

Select items are available for pre-order — giving you the opportunity to reserve pieces before they officially release.

  • Pre-orders are charged in full at checkout to secure your item.

  • Each piece is handmade to order, so please allow 4–8 weeks for processing and shipping. Some orders may ship sooner depending on production progress.

  • By placing a pre-order, you acknowledge and agree to the stated wait time.

  • Delays may occasionally occur due to material availability or high demand.

  • You may cancel a pre-order only if it has not yet entered production or shipped. Once shipped, all sales are final, as outlined in our Returns Policy.

We appreciate your patience — each pre-order supports the creative process and ensures you receive a one-of-a-kind, artist-made garment.

Exceptions

Refunds or replacements are only considered in rare cases such as confirmed non-delivery or if an incorrect item was sent. Please see our Returns & Refund Policy for details.

Each purchase directly supports independent artistry and the slow, intentional process behind every garment. Your understanding and appreciation allow us to continue creating wearable art — made with purpose, just for you.